Software, hardware, directories. Real invoices from real practices — not list prices.
Median monthly cost across records carrying a price. Capital purchases remain labeled as capex.
Sentiment, price drift, verification, ownership and churn — dated, counted and linked.
Support sentiment falls 38 points after the Q1 2026 restructure
−3874 reviewsPer-provider fee median moves from $389 to $419 across six-chair practices
+7.7%31 receiptsTrueLark fully folded into Weave — phones, texting, payments and AI now share one vendor
1 OWNERownership map19 new receipted reviews clear redaction
+1919 invoices22 of 26 new receipts show a backup scoped to SQL only
22 / 2626 receiptsThe drop lands cleanly on the version boundary and has held for two quarters. Reliability and integration fit did not move — this is a support-organization change showing up in the record, not a product one.