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Patient communication

Spruce Health

Spruce Health · Published by Spruce Health · Cloud healthcare communications

SOURCE STATUSCHECKED20 Sep 2026
DOCUMENTED POSITION

Healthcare communication platform spanning phone, fax, SMS, email, video and secure in-app messaging, with patient and team communication organized in one service.

Spruce is healthcare-focused rather than dental-specific. Confirm dental PMS integration, appointment synchronization, family or guarantor workflows, number porting and which interactions require a patient account.

secure messaginghealthcare phonefax and video

Questions still worth asking

A checked product identity is not the same as verified performance in your practice.

01

Data exit

What data, images and audit history can be exported, in what format and at what cost?

02

Exact scope

Which modules, integrations, support levels and implementation services are in the signed order?

03

Continuity

What remains available during an internet, vendor, server or integration outage?

04

Proof

Which claims can the vendor demonstrate using your intended workflow and configuration?