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Patient directories

Zocdoc

Zocdoc · Published by Zocdoc · Provider marketplace and booking

SOURCE STATUSCHECKED20 Sep 2026
DOCUMENTED POSITION

Healthcare marketplace and booking service with different treatment of discovery and reputation bookings.

Zocdoc states that paid discovery-booking fees vary by specialty and location and are generally charged at booking, including many later no-shows or cancellations.

directorybookingvariable fee

Questions still worth asking

A checked product identity is not the same as verified performance in your practice.

01

Data exit

What data, images and audit history can be exported, in what format and at what cost?

02

Exact scope

Which modules, integrations, support levels and implementation services are in the signed order?

03

Continuity

What remains available during an internet, vendor, server or integration outage?

04

Proof

Which claims can the vendor demonstrate using your intended workflow and configuration?